Service requests
Every request shows its own timeline, so you always know whether we, or the carrier, hold the next step.
In progress
Evidence of property insurance for the Depot Street lease renewal.
We received your request.
- Submitted
- January 1, 1970
- Applies to
- Business Owners Policy — Ellery Metalworks BOP
- Handled by
- Commercial Lines
Request submitted
January 1, 1970 at 9:00 AM
Add a 2024 Ford F-350 to the commercial auto policy.
We need something from you before we can continue.
- Submitted
- December 28, 1969
- Applies to
- Commercial Auto Insurance
- Requested effective date
- January 3, 1970
- Handled by
- Commercial Lines
Requested, not confirmed.
Upload the bill of sale and tell us who will drive the vehicle.
We need the bill of sale and the name of the primary driver.
Request submitted
December 28, 1969 at 10:00 AM
Assigned to a team member
December 28, 1969 at 10:00 AM
Commercial Lines
Information requested
December 30, 1969 at 10:00 AM
Bill of sale and primary driver
Update the mortgagee after the loan was transferred to a new servicer.
We sent your request to the insurance carrier. It is not complete yet.
- Submitted
- December 25, 1969
- Applies to
- Homeowners Insurance — 418 Rosewood Lane
- Requested effective date
- December 30, 1969
- Handled by
- Personal Lines
Requested, not confirmed.
Request submitted
December 25, 1969 at 10:00 AM
Assigned to a team member
December 25, 1969 at 10:00 AM
Personal Lines
Sent to carrier
December 29, 1969 at 10:00 AM
Completed and closed
Add Avery Ellery as a driver on the auto policy.
The change was confirmed. See the effective date and confirmation below.
- Submitted
- December 14, 1969
- Applies to
- Personal Auto Insurance — Family autos
- Requested effective date
- December 19, 1969
- Confirmed effective date
- December 20, 1969
- Handled by
- Personal Lines
Requested, not confirmed.
The carrier confirmed the added driver endorsement effective the date shown.
Request submitted
December 14, 1969 at 10:00 AM
Assigned to a team member
December 14, 1969 at 10:00 AM
Personal Lines
Sent to carrier
December 16, 1969 at 10:00 AM
Carrier responded
December 20, 1969 at 10:00 AM
Endorsement issued
Completed
December 20, 1969 at 10:00 AM
Submitting a request does not change coverage. Changes are not effective until confirmed in writing by TruvaLink Insurance or the applicable insurance carrier.
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