Your carrier handles the claim decision. These are the claims contacts we maintain for the carriers we place business with.
Carrier claims contact information is maintained by TruvaLink Insurance and verified periodically. Confirm details on your policy documents or with the carrier if anything looks different.
24 hours a day, 7 days a week
Have your policy number and the loss date available. Photo uploads are supported in the mobile app.
24 hours a day, 7 days a week
Flood claims are handled by a separate flood claims unit.
Monday to Friday, 7:00 a.m. to 9:00 p.m. ET; after-hours emergency line available
Workers' Compensation claims require the employee's date of hire and the state of employment.
Monday to Friday, 8:00 a.m. to 8:00 p.m. ET
Scheduled valuable articles claims require the original appraisal or purchase documentation when available.
24 hours a day, 7 days a week
TruvaLink Insurance can assist with claim reporting, documentation, communication, and navigating the claims process. Claim coverage, valuation, payment, settlement, liability, and other claim decisions are made by the applicable insurance carrier according to the policy terms, conditions, limitations, and exclusions.