We'll help you navigate what comes next.
Report a claim, find your carrier's claims information, upload documentation, or request assistance from TruvaLink Insurance.
Before you start
If anyone is injured or there is an immediate threat to people or property, contact emergency services first. Take reasonable steps to protect people and prevent additional damage only when it is safe to do so.
Midwest Severe Storm and Hail Event
A widespread hail and wind event affected residential and commercial property across several Midwest counties.
- Report damage to your carrier even if you are still assessing the full extent.
- Photograph roof, siding, and vehicle damage from a safe position on the ground.
- Keep receipts for tarping, board-up, and other temporary repairs.
- Be cautious with unsolicited repair offers and confirm contractor licensing.
What type of loss are you reporting?
Each type of claim asks for slightly different details. These lists help you gather what the carrier is most likely to request.
Collisions, glass damage, theft, vandalism, and weather damage to vehicles.
- Photos of all vehicles and the scene
- Police report or report number, when one was filed
- Other driver and insurance information
- Names and contact details for passengers or witnesses
Wind, hail, fire, water, theft, and liability losses at a residence.
- Photos or video of the damaged areas
- Receipts for temporary repairs
- An inventory of damaged belongings
- Contractor or repair estimates, if you have them
Losses caused by flooding, reported under a separate flood policy.
- Photos showing water lines and affected rooms
- A list of damaged contents with approximate ages
- Receipts for pump-out, drying, or remediation
- Elevation certificate, if available
Damage to buildings, equipment, inventory, and interrupted operations.
- Photos of damaged areas and equipment
- Inventory or equipment schedules
- Records that show interrupted operations
- Vendor and repair estimates
Losses involving vehicles used in your business, including fleets.
- Driver name and license information
- Vehicle unit number and VIN
- Police report number
- Photos of all vehicles involved
Work-related injuries and illnesses reported for an employee.
- Employee name, date of hire, and state of employment
- Date, time, and description of the injury
- Where medical care was provided
- Supervisor or witness names
Suspected breaches, ransomware, funds transfer fraud, and system intrusions.
- When the activity was first noticed
- Which systems or accounts are affected
- Steps already taken and by whom
- Any ransom or fraud communications received
Claims, demands, or notices alleging an error in professional services.
- The demand letter, complaint, or notice received
- The date it was received and by whom
- Relevant engagement or contract documents
- A brief chronology of events
Injury or property damage to someone else where you may be responsible.
- What happened, where, and when
- Names and contact information for those involved
- Photos of the location or condition
- Any documents you have received
Boats, personal watercraft, RVs, motorcycles, and off-road vehicles.
- Photos of the damage
- Hull or vehicle identification number
- Marine or law enforcement report, if applicable
- Storage location of the property
Scheduled jewelry, watches, art, collectibles, and similar items.
- Appraisal or purchase documentation
- Photos of the item, if available
- Police report for theft losses
- Description of how the loss occurred
TruvaLink Insurance can assist with claim reporting, documentation, communication, and navigating the claims process. Claim coverage, valuation, payment, settlement, liability, and other claim decisions are made by the applicable insurance carrier according to the policy terms, conditions, limitations, and exclusions.