Ask us for help with a claim
A claims advocate can help you report a loss, organize documentation, and follow up with the carrier.
We do not estimate claim payments, settlement amounts, or repair values. Those figures come from the carrier and its appointed adjuster.
Monday – Friday, 8:00 AM – 6:00 PM
How we help
Reporting the loss
We help you gather the details the carrier will ask for and confirm the report was received.
Documentation
We tell you what documentation is typically requested and keep uploads organized in one place.
Carrier follow-up
If a claim goes quiet, we follow up with the carrier and record what we were told and when.
Escalation
When a claim stalls or communication breaks down, we escalate through the carrier's channels.
Explaining the process
We explain what each stage means in plain language, without speaking for the carrier's decision.
Recovery next steps
We share checklists for temporary repairs, expense records, and getting back to normal.
What stays with the carrier
- We do not decide coverage, valuation, liability, or settlement amounts.
- We do not adjust claims or perform inspections.
- We do not provide legal advice or represent you in a dispute.
- We do not authorize repairs on the carrier's behalf.
TruvaLink Insurance can assist with claim reporting, documentation, communication, and navigating the claims process. Claim coverage, valuation, payment, settlement, liability, and other claim decisions are made by the applicable insurance carrier according to the policy terms, conditions, limitations, and exclusions.